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POC and Customer Service
Posted: 31 March 2009 10:34 AM   [ Ignore ]
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Total Posts:  5
Joined  2009-01-24

I truly appreciate pro discounts offered to PSIA members by some of the companies.  I am always loyal to these companies and I respect the pro purchase privilege.  However, some companies are not equally appreciative of us.  I just talked to POC after they messed up the shipping on goggles and I walked away from this phone conversation understanding that the customer is always wrong and the seller is always right.  Be aware of companies that provide us with second-rate customer service.

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