• Full Time
  • Bend, OR

Website Mt. Bachelor Gravity School

Multi-Week All Mountain Progression Supervisor

Job Description:

Delivering memorable experiences, enhancing people’s lives, and having fun while doing it. This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. Our vision drives us to deliver exceptional guest experiences at all touchpoints, requiring our employees to be natural communicators, and problem solvers and have a passion for sharing mountain culture – all while having a positive attitude to support best day experiences. Mt. Bachelor strives to deliver Central Oregon’s most memorable outdoor adventures to locals and out-of-town visitors year-round.  Mt. Bachelor’s 365 days of fun includes 4,323 acres of lift-accessible terrain for skiing and snowboarding, Woodward Mountain Park experiences, a world-class Nordic Center, tubing, summer, and fall Downhill Mountain Bike Park, Sun Country Tours whitewater rafting, Sunset Dinners, lift-served Sightseeing, and the Northwest’s highest Zipline.

Position Summary:

Ski and Ride School Supervisors are responsible for daily operations including scheduling, assigning lessons and completing and reviewing daily payroll. Supervisors work with Payroll and Sales as well as other departments to ensure proper lesson sales and organization. Additionally, they assist managers in program development and implementation, instructor discipline, training, on-boarding and separation procedures. Supervisors share responsibility with managers in the maintenance of all equipment. Ski and Ride School supervisors are expected to provide guidance and coaching to instructors on a regular basis.

The multi-week supervisors are responsible for the Mighty Mites (4 to 6 year olds) or the All Mountain Progression (6 to 14 year olds) programs. This includes all communication with the parents and instructors, organization of the base area to accommodate all the participants and develop training with the Training Manager to focus on multi-week progressions.

Essential Functions/Major Responsibilities:

  • Supervisors along with managers are responsible for running daily line-ups.  Line- ups can consist of but is not limited to, teaching and non-teach instructor assignments, safety and guest service huddles, snow removal, training schedules and sharing pertinent mountain operation information.
  • Assign coaches and support staff to work this program.
  • Understand the point of sale system and sell lessons and lift tickets as needed as well as fulfill all sales for the day.
  • Review daily and weekly sales and schedule staff to specific programs as needed and alter program inventory.
  • Enter proper hours for work completed. Administer payroll time card and activity entry.
  • Assist and communicate with guests throughout the day. Handle all inquiries and complaints in a professional and competent manner.
  • Provide direction and feedback to instructors as needed. Possibly through formal “check-ins” or on-snow review of lessons being taught. Maintain a high level of accessibility and visibility with employees
  • Own the Zone – example: facilitate maintenance and upkeep of signage, grooming, and animation in ski and ride school meeting areas. Monitor grooming and uniform standards of instructors.
  • Follow procedures regarding accident and incidents. Responsible for proper documentation.
  • The supervisor should be in contact with other departments to ensure accurate information flow.

Multi-Week Specifics

  • Train coaches on the specifics of this program, including how to teach a progression that covers up to 8 weeks of lessons.
  • Review inventory regularly and staff accordingly.
  • Organize classes based on parent defined skills and then be able to pivot and change once students hit the snow.
  • Organize the base area for program operation. Signs, fences, where classes leave their bags, and work closely with the daily program supervisors to minimize impact.
  • Scan students into classes.
  • Rove on snow to assist with any daily issues, late students, ride chairlift with classes and to monitor instruction to determine any additional training coaches may need.
  • Assist out on the snow; operate the Surface Lift and maintain its’ operation log book, help instructors maintain order in their lessons, run children inside for breaks.

Experience Required: Minimum time in related position– At least 1 year of ski instruction, prefer 1 year ski and ride school supervisory experience.

Specific Job Skills:

  • License/Certifications– PSIA/AASI Level I preferred
  • Technical– Child Development background a plus. Computer knowledge (Microsoft Office required; RTP Point of Sale and ADP knowledge a plus). Able to ski or ride at a beginner level.
  • Physical Capabilities– Able to work outside in all weather conditions. Must be physically capable of being on skis or a snowboard and wear ski or snowboard boots for the entire day. Able to lift up to 50 pounds, i.e. small children and assist adults.
  • Additional– Must be extremely patient with a high level of organizational skill. Able to work overtime during our busiest holidays and weekends. Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted and results will determine the conditional job offer. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.

Education Required: Minimum education required– High School Diploma or equivalent.

Contact Information: Liz Hicks, Talent Manager. Email: . Phone: 541-382-1709 ext 2955

How to Apply: Please apply for this position on our Careers Site, https://www.mtbachelor.com/culture/jobs/come-work-with-us

Application Deadline: Open until Filled

To apply for this job please visit www.mtbachelor.com.