Ski & Ride School Supervisor

Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado’s northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.

Who We’re Looking For:   At Eldora we’re in this business because we believe the adventure lifestyle brings meaning and purpose to people’s lives.  We have an insatiable passion for the outdoors and our community, and we don’t see the point in doing something unless it is fun. We are looking for individuals who embody this statement and want to foster an environment where Eldora is ‘the Place to Learn!!’ Join a community that has provided multiple generations of Front Range residents with their first experiences on snow.

If you enjoy making connections with other people, working outdoors in a beautiful alpine environment, and providing exceptional guest service experiences, we want you to work for the best resort employer in Colorado and participate in a true Learning Community. Every day, we deliver memorable experiences, enhance people’s lives, and have fun doing it.

What you get to do:  Ski & Ride School Supervisors are friendly, welcoming, and inclusive all while providing unparalleled learning and customer service experiences for our Guests and Staff.  Our supervisors are part of a leadership team that understand our staff deserve to be treated with respect and that positive staff experiences lead to employee retention and job satisfaction.  Supervisors set the standard for professionalism and culture within our school through the embodiment of our learning culture and policies.  Our supervisors work throughout the season and ensure the best possible experience for the Eldora SRS staff and guests, working calmly in stressful situations on an individual basis and as a part of the Eldora team. Previous experience in leadership roles and customer service preferred.

• Focus on quality of our lessons, guests and employee relations, staff performance, communication, teamwork and administrative duties.
• This position will supervise operations of lessons, indoor and outdoor facilities/teaching areas and will assist with lesson assignments as well as continuing to foster our culture of a learning community.
• Must love working with people and can communicate effectively with adults to build trust and respect.
• Have a desire to learn and develop personal skills by attending our free, ongoing ski & snowboard training.
• Live the Eldora culture of being welcoming and inclusive while abiding by our policies.
• Has an entrepreneurial mindset and encourages staff to build their brand through Eldora’s client base and SRS products.
• Must be able to access daily schedules and company notices electronically.

Minimum Qualifications:

• 2 years’ experience working in a supervisory role.
• Experience working in a Ski and Ride School.
• Current PSIA-AASI Level 1 certification or equivalent.
• Point of sale and software system exposure, ideally with Siruisware, Flaik, ADP, and/or Microsoft Office
• Excellent teamwork, communication, and guest service skills
• Ability to ski and ride well, but we are looking for a ‘people person’ who has the desire to develop their personal skiing and/or riding skills.
• -Able to work long and irregular hours including weekends and holidays.
• High school diploma or equivalent
• Is a champion of Play Forever, Powdr’s corporate responsibility commitment to protect the environment and support our community in Eldora’s everyday operations.
• Minimum age 18

Preferred Qualifications: 

• Current PSIA-AASI certification/s

Administration Duties: 

• Scheduling SRS instructors
• Assigning classes and/or assigning Junior responsibilities
• Email/Phone correspondence with staff and guests
• Approving timekeeping
• Attend regular training

Essential Duties and Responsibilities: 

• Live the Eldora culture of being welcoming and inclusive while abiding by our policies.
• Friendly and outgoing demeanor
• Other Duties as Assigned

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Eldora, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.  

This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.

Supervisory Responsibilities: 

• Number of employees supervised: ​100+
• Positions Supervised: ​3

Responsible for: 

• Scheduling and assigning work
• Training
• Disciplinary actions
• Performance review
• Hiring/termination

Compensation & Benefits:

• Proposed hiring rate of $21+/hour (non-certified), $21-25/hour (PSIA-AASI certified), actual pay will be adjusted based on experience and certification level.
• This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

POWDR-Eldora Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Eldora Mountain Resort in Boulder County, Colorado. 20 miles west of Boulder, CO. We are situated in the heart of Colorado’s front range playground. All candidates must fill out an application to be considered for employment. All employees must align with the Play Forever program which implements our core values through support and execution Powdr’s corporate responsibility commitment to protect the environment and support our community in Eldora’s everyday operations. This will be posted for a minimum of 3 days or until the position is filled.